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Customer Services

In these extraordinary and challenging times, and as organisations across the world respond to the outbreak of the Coronavirus, the well-being of our colleagues is our main priority whilst continuing to deliver our services to support you.

Although there are currently no reported or suspected cases of COVID-19 / Coronavirus at Bertram Books, as a precautionary measure with effect from Monday 23rd March our Customer Service Team will be working remotely. They will still have full access to all our systems so there will be no detrimental impact to our service. During this period, please contact us by e-mail at books@bertrams.com. Our telephone lines will be temporarily unavailable.


Publisher Engagement

If you are a new publisher and are interested in having Bertrams supply your books, please send an email to the below address.
To view how our services can benefit you, please see our dedicated Publishers page here.


Tel: 01603 648333
Email: newpublishers@bertrams.com


Marketing

Our Marketing team offer a number of advertising opportunities for publishers which you can view by clicking here.
If you'd like to talk to us about what we can do to help promote your titles, view our current publishing schedule or full rate card, please contact us by using the below methods:


Tel: 01603 648247
Email: marketing@bertrams.com


Bertline

Our dedicated Bertline Support team are available to answer your questions, offer training and assist with any problems you may have 6 days a week from 8:30am to 5:30pm Monday - Saturday.
You can get in touch using the below methods:


Tel: 01603 648321
Email: bertlinesupport@bertrams.com


Sales

For any new, international or online account queries, you can contact our sales team direct using the below.
You can also arrange a visit from one of our sales representatives by emailing the below address.


Tel: 01603 648486
Fax: 01603 648322
Email: sales@bertrams.com


Recruitment

If you'd like to contact us regarding any possible careers opportunities or the current status of an application, please send an email to the below address.
You can also view all current job opportunities across the group by clicking here.


Email: recruitment@bertrams.com